PD 10 works for admin (installer) account but not user account

cmes-support

Bit poster
Parallels Desktop 10 runs for the administrator account used to install it but fails with a declared problem id 15431 when the use account ties to use it.
Per 15431:
- the keychain access certificate OSCP/CRL are sett to 'best attempt' no chnage needed
- "/Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist" does not exists
- trashed the Parallels application folder
- disk utility has nothing to fix
- reinstalled Parallels Desktop

Have performed the 'reinstall' approach two times just in case the Parallels installer experiences a sporadic bug it does not try to catch, clearly a Hail Mary approach and not a solid path to problem resolution.
There appears to be a Parallels specific permission problem that is not being identified by Parallels. Anyone seend and fixed this?
 
Parallels Desktop 10 runs for the administrator account used to install it but fails with a declared problem id 15431 when the use account ties to use it.
Per 15431:
- the keychain access certificate OSCP/CRL are sett to 'best attempt' no chnage needed
- "/Library/LaunchDaemons/com.parallels.desktop.launchdaemon.plist" does not exists
- trashed the Parallels application folder
- disk utility has nothing to fix
- reinstalled Parallels Desktop

Have performed the 'reinstall' approach two times just in case the Parallels installer experiences a sporadic bug it does not try to catch, clearly a Hail Mary approach and not a solid path to problem resolution.
There appears to be a Parallels specific permission problem that is not being identified by Parallels. Anyone seend and fixed this?
Hi,
Please follow the steps suggested at, http://kb.parallels.com/123204 and check how it goes.
 
Back
Top