My annual subscription was automatically renewed, and I would like to request a refund. I have not used the product for several months now and no longer have a need for it. I'm going round in circles trying to access the subscription from my account dashboard, which then just takes me to suggested topics, then to contact support via Facebook Messenger, which fails. I have a license, but half the numbers are blanked out, so I can't "register my license" because I can't even copy and paste it.
Hello, we have sent you a private message. Please DM us with your payment reference number or the Parallels Desktop for Mac license key so that we can initiate the refund. Thanks.
I am having a similar issue. I have not used my account for so long that I no longer have access to the email used for the account and am not even able to log in (it was a university email). Please help canceling my subscription and refunding the recent charges.
