Please reset license

[AlexanderB44]

Hello - I didn't see any option to transfer/activate my Parallels 17 license to a new machine. Please reset it, the invoice is: BKD-73641145469. Thanks!

 

[Trishna Oobeyram]

Hello - I didn't see any option to transfer/activate my Parallels 17 license to a new machine. Please reset it, the invoice is: BKD-73641145469. Thanks!

Hello @AlexanderB44
We have reset the license as requested.
Regards,

 

[Emre8]

Hi, I didn't see any option to transfer/activate my Parallels 17 license to a new machine. I don't know my defined email account. When I enter the key instead of email in the password renewal section, I can't see which email it was sent to. What should I do? Invoice number: AKD-73696148512

 

[AlexanderB44]

Hello Trishna-

I'm still seeing this (please see screenshot below). Could you deactivate the license for all machines, so I can activate it for this one?

Thanks!

 

[Emre8]

Hi, I removed it from the old computer. If I enter the license to the new macbook, will it accept it? Can you check?

 

[Emre8]

I removed the application from my old Mac. When I enter the license on my new Mac device, I cannot register. I get the errors in the photo. I do not have a different account. I had activated without an account.