Please reset my licenses...

[CarlosA17]

Bought a new iMac and there was no email on the top right hand corner to sign out go before installing on new iMac as the KB article suggests. Please advise

 

[Maria@Parallels]

Hello, we didn't find any license key associated with cak**nge***@icloud.com
could you share with us your license key (via the private message)?