Pllels 5582, 5608 always hangs on startup

S

spetznatz

Hunter
When clicking the start button for a virtual machine, the window doesn't 'flip' -- nothing happens for a few seconds, then the beachball arrives. And that's it. Stuck. Hung. This happens with Boot Camp, WindowsXP.pvs and OpenSTEP.pvs.

When I try to force quit, the Finder posts a "Pllels quit while unresponsive" message, but Pllels is still there in the Force Quit Applications window and in the App Switcher. About 1 in 3 force-quits causes a Kernel Panic.

I've tried this under two OSes -- 10.5.2 and 10.5.5 (both on different HDs) and, yes, I've repaired permissions, uninstalled, re-installed...

Any help would be greatly appreciated.
 
Just done it again. I thought it might have been the .pvs's, but this happened when trying to install Vista. Went through the set up new machine screens, then as soon as the Pllels VM tries to start, hang, force-quit, kernel panic.

Tue Sep 30 15:23:06 2008
panic(cpu 6 caller 0x001A8C8A): Kernel trap at 0x810607a8, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x0000000d, CR3: 0x01337000, CR4: 0x00000660
EAX: 0x00000001, EBX: 0x0e5f28c0, ECX: 0x0050a444, EDX: 0x00531da0
CR2: 0x0000000d, EBP: 0x8f29fee8, ESI: 0x00000003, EDI: 0x80ef6000
EFL: 0x00010202, EIP: 0x810607a8, CS: 0x00000008, DS: 0x00530010
Error code: 0x00000000

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x8f29fce8 : 0x12b0e1 (0x457024 0x8f29fd1c 0x13321a 0x0)
0x8f29fd38 : 0x1a8c8a (0x460550 0x810607a8 0xe 0x45fd00)
0x8f29fe18 : 0x19eb67 (0x8f29fe30 0x77dc3000 0x8f29fee8 0x810607a8)
0x8f29fe28 : 0x810607a8 (0xe 0x81060048 0x8f290010 0x190010)
0x8f29fee8 : 0x81064ecb (0xe5f28c0 0x206 0x8f29ff18 0x8105ff13)
0x8f29ff18 : 0x81061a04 (0xe8b9604 0x810691e0 0x810691fc 0x2c)
0x8f29ff48 : 0x8105f59a (0xe8b9604 0x81068828 0x81068808 0x28f)
0x8f29ff78 : 0x8105f70d (0x12000000 0x0 0x0 0x9f67530)
0x8f29ffc8 : 0x19e93c (0x0 0x0 0x1a20b5 0x968b128)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.vmmain(3.0)@0x8105e000->0x8106dfff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9C31

Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)
 
What you can see in
* Archive of /Library/Parallels/bugreports/
or ~/Library/Parallels/bugreports/

* /Library/Logs/panic.log
or ~/Library/Logs/CrashReporter/Parallels.crash.log from the Mac side;
 
Hi John --

The only things I can find are two .panic logs -- the above, and this one, from the same crash yesterday:


Mon Sep 29 12:45:51 2008
panic(cpu 0 caller 0x001A8C8A): Kernel trap at 0x8165705d, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x0131d000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x1296e640, ECX: 0x1296e650, EDX: 0x0db8e2c0
CR2: 0x00000000, EBP: 0x8b6cbeb8, ESI: 0x00000003, EDI: 0x80f0d000
EFL: 0x00010286, EIP: 0x8165705d, CS: 0x00000008, DS: 0x81650010
Error code: 0x00000002

Backtrace, Format - Frame : Return Address (4 potential args on stack)
0x8b6cbcb8 : 0x12b0e1 (0x457024 0x8b6cbcec 0x13321a 0x0)
0x8b6cbd08 : 0x1a8c8a (0x460550 0x8165705d 0xe 0x45fd00)
0x8b6cbde8 : 0x19eb67 (0x8b6cbe00 0x63e 0x8b6cbeb8 0x8165705d)
0x8b6cbdf8 : 0x8165705d (0xe 0x48 0x8b6c0010 0x1a0010)
0x8b6cbeb8 : 0x816575f6 (0x1296e640 0x0 0x8165fa94 0x13e)
0x8b6cbee8 : 0x8165bcc5 (0x1296e640 0x206 0x8b6cbf18 0x81656e27)
0x8b6cbf18 : 0x81658828 (0x12ad5884 0x8166003c 0x81660058 0x2c)
0x8b6cbf48 : 0x8165657f (0x12ad5884 0x8165f690 0x8165f670 0x28f)
0x8b6cbf78 : 0x816566f2 (0x13000000 0x0 0x0 0x9eeb500)
0x8b6cbfc8 : 0x19e93c (0x0 0x0 0x1a20b5 0xb8f6048)
Backtrace terminated-invalid frame pointer 0
Kernel loadable modules in backtrace (with dependencies):
com.parallels.kext.vmmain(3.0)@0x81655000->0x81664fff

BSD process name corresponding to current thread: kernel_task

Mac OS version:
9C31

Kernel version:
Darwin Kernel Version 9.2.0: Tue Feb 5 16:13:22 PST 2008; root:xnu-1228.3.13~1/RELEASE_I386
System model name: MacPro1,1 (Mac-F4208DC8)

I've uninstalled 3.0 and re-installed... no luck.
 
John -- I've had a look --

In ~/Library/Logs/CrashReporter/Parallels.crash.log there are no reports later than 13th August...(attached here. It may be the same crash.)



in ~/Library/Parallels/bugreports/ there's only an empty folder called 'explorer'


in */Library/Parallels/bugreports/ theres a .log from 13th August (attached).
 

Attachments

No sound Applications (though Garage Band must be on there somewhere)...

Yes, two video cards -- only one is connected (ATi X1900 w. two monitors).
 
You must log in or register to reply here.
Back
Top