Previously Working Win 7 VM Won't Boot - "No Boot Device Available" Error

Discussion in 'Windows Virtual Machine' started by icarus51, Jul 24, 2017.

  1. icarus51

    icarus51 Bit poster

    Messages:
    5
    See attached screenshot for the error I am getting
    My VM has been working correctly for a long time with no issues. The VM locked up and after about an hour I did a macOS "Force Quit" to recover. That's when the "No Boot Device Available" problem started.
    Guest OS: Windows 7 Pro 64-bit Ultra Parallels Version: Desktop 12 for Mac Pro Edition; V 12.2.1 (41615)
    MAC OS: Sierra v10.12.5 on 15" mid-2010 MacBook Pro

    Tried KB Article ID: 123150 http://kb.parallels.com/en/123150. In step 3 where you disconnect the HDD, it's greyed out and I can't change it. See attached screenshot.
    Tried KB Article ID: 123344 http://kb.parallels.com/en/123344. In the section titled "Resolution" where you check the "Use EFI Boot" box, it's greyed out and I can't change it. See attached screenshot.
    Please direct me to any alternate KB articles or other information links to assist me in resolving this issue.
     

    Attached Files:

  2. JOHNF11

    JOHNF11 Bit poster

    Messages:
    1
    Happened to me, too, with Mac Sierra10.12.6, Windows 7 & mid-2012 Macbook Pro.
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    You can only follow the steps given in these articles after shutting down the virtual machine completely. You can use the option Actions > Stop and make changes in the configuration Window then check.
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    You too can refer the same articles and check.
     

Share This Page