Print to PDF (mac desktop) Offline

J

JohnM3

Bit poster
Using Parallels 11 with Windows 10

Under this setup I have regularly been able to print from Microsoft word to my Mac desktop by selecting "Print to PDF (mac desktop)". However, this morning it says my Mac Desktop is 'offline'. Now it says '2 documents waiting'. Have attempted making changes to hardware menu and system preferences with re-starts but no changes. Any help would be appreciated. Thanks.
 
Hello John,
Please follow the below steps and check if you are able to fix this issue.
1. Start Parallels Desktop application and Windows virtual machine.
2. Click on Start menu go to Control Panel > Printer and Devices
3. Right click on the printer that is showing up as Offline > Click on "Use Printer Online"
4. Click on Actions > Reinstall Parallels Tools
 
JohnM3 said:
Using Parallels 11 with Windows 10

Under this setup I have regularly been able to print from Microsoft word to my Mac desktop by selecting "Print to PDF (mac desktop)". However, this morning it says my Mac Desktop is 'offline'. Now it says '2 documents waiting'. Have attempted making changes to hardware menu and system preferences with re-starts but no changes. Any help would be appreciated. Thanks.
Click to expand...
Hey, did the solution above help?
 
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