Printer offline on mac side

G

Gwen Nadin

Member
Hi everyone
I have been reading the posts with enthusiasm. I recently had my mac upgraded from Paralells 3 to P7 and from Leopard to Snow Leopard..

I had difficulty in getting the printer to work and had to close down my Hp 1320 Laserjet to get it to print.
It was fine for a while but then I found it was printing like a dot matrix on the Parallels program I was using. I had not printed from it since my upgrade. For one reason or another I now have a similar problem to many others.

When I open my mac and then open Parallels using Win XP I find that if I print from Parallels it is fine but when I go to print from the mac side when both are open, I get printer offline on the laserjet. I have it connected via Usb and am at a loss to know what else to do. I found it extremely to get the printer to work inthe first place, and after my new upgrade note there are more instances of my printers listed then I had before. I have deleted the ones I know to be safe but still have about 7 in the list. Is there a workaround this anyone might be able to help with.
Regards
Gwen
 
Hello Gwen,
First of all - your printer might be connected to Virtual Machine (VM) while it is running via USB - so that you cannot use it in Mac - it is offline. You need to open Parallels Desktop (PD) menu > Preferences > USB and remove printer from the list (or make it always connect to Mac - as you like).
Than go to Virtual Machine menu > Configure > Hardware > Print and uncheck "add all Mac printers". Start the virtual machine - check if some printers are missing. Try to add a new network printer in Windows by "add printer" and find your printer in the list.
If you are not able to do it - Shut down the VM, enable "add all Mac printers" back and start the VM - check if it made a copy of printer in the list and if it is working.
If not - download Apple Bonjour, install to Windows and set up your printer. It should work.
 
Thank you so much for that, shall give it a go and let you know if it is successful. I know the first time 4 years ago it was a mammoth task t get the printer working ok. I also read somewhere that setting up the printer can sometimes only give you a poor outcome. Would this be with Bonjour or some other method. It was to do with Generic I think.
The reason I needed to re-do this laser jet printer was that my family history program was giving me a dot-matrix print outcome which was unsatisfactory. Thanks again
 
You must log in or register to reply here.
Back
Top