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Discussion in 'Installation and Configuration' started by JohanE1, Aug 19, 2016.
I upgraded to Parallels Desktop 12 for Mac Pro and now can't I print from my Windows programs:
Hi JohanE1, the possible workaround is to start the Windows Print Spooler service manually:
Press 'cmd'+R combination.
In the Run window type services.msc.
Locate the Print Spooler and click Start and let us know how it works.
Alredy tried that. Doesn't work. Looks like something happened when upgraded
I confirm the problem.
I went back to version 10.
I can also confirm that.
Windows Print Spooler service is running but the issue is still persistent.
Dhana@Parallels wrote in the thread "Parallels Desktop 12 Can't print from Windows 7"
Go to Configure > Hardware Tab > Shared Printer > Uncheck " Show Page Setup before Printing " & let check with the issue.
OK - now you can print at all. Nevertheless this is not a solution because you often need to see the page setup dialog before printing a document.
Please be informed that Parallels Desktop 12 for Mac Hotfix 1 (12.0.1-41296) was released and the issue has been addressed. Please update Parallels Desktop to the latest build. Latest version is always available here . Please note that Parallels Tools also needs to be updated (Actions > Update Parallels Tools) and let us know how it works. Thanks!
Despite updating to 12.0.1-41296 the error still shows up in my case. (Printer Samsung SCX5530FN attached to AirportExtreme). Before updating to PD12 this was not a problem at all.
Having downgraded to PD11 and the issue is gone.
Can I return to PD10, the print function urgently need. Otherwise I do not need a computer.
The issue might be addressed - but it is not solved with the hotfix 12.0.1-41296. When can we expect a solution?
Bin back to PD 10 and everything goes back.
NOT SOLVED with the hot fix ("Resolves an issue with printing from Windows using a shared printer from Mac")
shared printing still remains difficult or not satisfying without setup dialog!
(1 print task gives 2 taks, one works and no page setup dialog!)
The issue is under investigation by our devs . We are planning to fix it in our future builds. Stay tuned for updates.
Using El Capitan, Parallels12 and Windows7 pro on a brand new MacBook pro 13" with 16 GB memory. Having the same issues here sometimes, not always. After a restart it often works. Treid to connect my Printer (PSON WF-2760) via cable Ethernet and USB, same result.
But what I also experience in all cases is, that the Mac printspooler is not empty. The printer prints the document, but the printjob is stll there and and it says "Parallels Print Job Info" and "stopped" and the name of the file below. I have to delete it by clicking the liitle X on the right side of the job-name. Very annoying.
It is solved with the new update today (19/9/2016)! THX
Glad to hear that ! Feel free to reach out anytime. Thanks.
Nothing changed. Again, downgrade to version 10.
Indeed it worked for a half a day, now the issue is back and I work around the issue. Problem not solved.
I have this since the upgrade to 12 and installing all the new updates
Are you using 12.0.2-41353 version?
If the question to me. Yes, 12.0.2-41353. Print does not work.