I was working on my Windows 10 VM with no issues and I've decided to upgrade to v13. I've downloaded and installed the update, and then when I tried to resume Windows 10 I've got this:
PRL_ERR_DISK_IMAGES_CORRUPTED
When I click it, I get this:
Unable to connect Hard Disk 1.
---
A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.
I also have a Ubuntu VM where I'm not having any issues so it's an isolated case for my Windows VM. I've tried reverting a known working state. It reverted but was unable to boot with the same error. I've decided to rollback the revert and switch to the latest state but I got an error when trying to switch back:
Unable to revert to this snapshot.
---
An error occurred while restoring the virtual machine state.
It also has a "help me solve this problem" link which suggests things that I've already tried (e.g. shut down VM, unmount drives etc).
I'm on: MacBook Pro 2017 15" Touch Bar, macOS Sierra 10.12.6, Parallels Desktop for Mac 13 Pro Edition Version 13.0.1 (42947).
What should I do? I've got important work to do. I shouldn't be facing this after paying to upgrade to a new version of Parallels Desktop.
PRL_ERR_DISK_IMAGES_CORRUPTED
When I click it, I get this:
Unable to connect Hard Disk 1.
---
A file or device required for the operation of Hard Disk 1 does not exist or is used by another process, or you have no permission to access it. The virtual machine will continue running, but the device will be disconnected.
I also have a Ubuntu VM where I'm not having any issues so it's an isolated case for my Windows VM. I've tried reverting a known working state. It reverted but was unable to boot with the same error. I've decided to rollback the revert and switch to the latest state but I got an error when trying to switch back:
Unable to revert to this snapshot.
---
An error occurred while restoring the virtual machine state.
It also has a "help me solve this problem" link which suggests things that I've already tried (e.g. shut down VM, unmount drives etc).
I'm on: MacBook Pro 2017 15" Touch Bar, macOS Sierra 10.12.6, Parallels Desktop for Mac 13 Pro Edition Version 13.0.1 (42947).
What should I do? I've got important work to do. I shouldn't be facing this after paying to upgrade to a new version of Parallels Desktop.
