Problem converting VMWare with Transporter

Discussion in 'Parallels Transporter' started by Michael Schultz, Apr 20, 2010.

  1. Michael Schultz

    Michael Schultz

    Messages:
    2
    I am trying to convert a large VMWare image to Parallels, and keep getting this message after trying to convert selecting the .vmx file and then then the 1st .vmdk file:

    This virtual machine cannot be processed because something is wrong with its configuration or the virtual hard disks it uses. Please contact the Parallels support team for assistance.

    Could it be a VMware version that Transporter can't convert?
     
  2. Stuw

    Stuw Parallels Developers

    Messages:
    296
    Hi, Michael

    What version of VMware do you use? Could you please generate a problem report and tell me it's number?

    Thanks.
     
  3. Michael Schultz

    Michael Schultz

    Messages:
    2
    Opening the vmware.log file in the folder, it indicates the following: VMware Workstation pid=4616 version=6.5.3 build=build-185404

    The image contents weigh in at around 20GB, if that matters any.
     
  4. Stuw

    Stuw Parallels Developers

    Messages:
    296
    I need a log file from Parallels software. It gives me software type, version and possible reason of error.
    Please generate a problem report and tell me it's number or attach log file to message.
     

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