For over a week, I have not been able to download version 5, which I purchased on Nov 10. When I ping the server, I get a message back that the server has timed out. Any suggestions? Can I get a refund?
Please try to download Parallels Desktop from a different web browser like Firefox on your Mac. Given below is the link from where you can download version 5: http://www.parallels.com/download/desktop/
You can also get a refund within thirty days of purchase.
