problem installing windows

Discussion in 'Installation and Configuration of Parallels Desktop' started by AmirO, Jul 27, 2016.

  1. AmirO

    AmirO Bit poster

    Messages:
    4
    I am trying to install Windows 7 and it has been stuck in "collecting information" for over an hour. I unchecked "this product needs a key, because it didn't come with one. Anyone have a solution?
     
    AmirO, Jul 27, 2016
    #1
  2. Guna@Parallels

    Guna@Parallels Parallels Support

    Messages:
    433
    Hello @AmirO
    Are you trying to install Windows 7 from installation image(.iso) or from a CD/DVD?
    What is the version of Parallels Desktop you have ?
    Could you please share a few screenshot with us?
     
    Guna@Parallels, Jul 27, 2016
    #2

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