KirkMckenzie
Bit poster
Hi,
I tried to install the workstation extreme trial (on windows 7 X64 pro), and it failed with an error. "The installer is corrupt. Installation cannot start. please check the installer source. System error code (183): Cannot create a file when that file already exists." I tried re-downloading it a few times just in case, and the exact same thing happens.
I found the %windir%/temp/parallels-smartinstall.log file, and looked at it. The relevant portion appears to be:
<quote>
2012-06-13 16.49.38 : The product is already installed
2012-06-13 16.49.38 : Vc runtime is installed already
2012-06-13 16.49.38 : Installing vcredist_2005_sp1_x64...
2012-06-13 16.49.38 : OneVcredistInstall: started.
2012-06-13 16.49.38 : Running installer: 'C:\Windows\Temp\vcredist.exe' '/q:a /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" " '
2012-06-13 16.49.38 : RunProcess(): file 'C:\Windows\Temp\vcredist.exe', cmdline '"C:\Windows\Temp\vcredist.exe" /q:a /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" " '
2012-06-13 16.49.39 : OneVcredistInstall: finished.
2012-06-13 16.49.39 : Installing vcredist_2008_x64...
2012-06-13 16.49.39 : OneVcredistInstall: started.
2012-06-13 16.49.39 : Failed to write vcredist.exe (218) - error code 13
2012-06-13 16.49.39 : ShowErrorMessage(Parallels Workstation,The installer is corrupt. Installation cannot start. Please check the installer source.
System Error Code (183):
Cannot create a file when that file already exists.
)
2012-06-13 16.49.46 : OneVcredistInstall: failed.
2012-06-13 16.49.46 : RuntimeInstall: finished.
2012-06-13 16.49.46 : Thread terminated. Status 925
2012-06-13 16.49.46 : ShowErrorMessage(Parallels Workstation,Failed to extract required files. Installation can not be started.
)
2012-06-13 16.49.47 : Setup failed.
2012-06-13 16.49.47 : Setup runtime failed.
</quote>
It seems that the vc++ redistributables are failing somewhere: I already have the redistributables for 2005/2008 installed (I downloaded them from microsoft and installed them just now, to be sure), and the same problem occurs every time I try to run the installer. I also tried uninstalling 2008, through the downloaded redist, and still the same error occured.
I cleaned out all the temporary files and tried again, and got the same error.
I tried finding other examples of this error on google, but I could not find any.
I also tried installing the same executable file on a win 7 X64 pro VM running on another physical computer (hyper V server 2008 R2, which is what I am working towards possibly replacing with a parallels machine), and it seems to work just fine to install, but I do not believe it had any VC++ files already on it at all. (although it downloads a newer version, which seems odd since I downloaded it just today)
I tried to install the workstation extreme trial (on windows 7 X64 pro), and it failed with an error. "The installer is corrupt. Installation cannot start. please check the installer source. System error code (183): Cannot create a file when that file already exists." I tried re-downloading it a few times just in case, and the exact same thing happens.
I found the %windir%/temp/parallels-smartinstall.log file, and looked at it. The relevant portion appears to be:
<quote>
2012-06-13 16.49.38 : The product is already installed
2012-06-13 16.49.38 : Vc runtime is installed already
2012-06-13 16.49.38 : Installing vcredist_2005_sp1_x64...
2012-06-13 16.49.38 : OneVcredistInstall: started.
2012-06-13 16.49.38 : Running installer: 'C:\Windows\Temp\vcredist.exe' '/q:a /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" " '
2012-06-13 16.49.38 : RunProcess(): file 'C:\Windows\Temp\vcredist.exe', cmdline '"C:\Windows\Temp\vcredist.exe" /q:a /c:"VCREDI~2.EXE /q:a /c:""msiexec /i vcredist.msi /qn"" " '
2012-06-13 16.49.39 : OneVcredistInstall: finished.
2012-06-13 16.49.39 : Installing vcredist_2008_x64...
2012-06-13 16.49.39 : OneVcredistInstall: started.
2012-06-13 16.49.39 : Failed to write vcredist.exe (218) - error code 13
2012-06-13 16.49.39 : ShowErrorMessage(Parallels Workstation,The installer is corrupt. Installation cannot start. Please check the installer source.
System Error Code (183):
Cannot create a file when that file already exists.
)
2012-06-13 16.49.46 : OneVcredistInstall: failed.
2012-06-13 16.49.46 : RuntimeInstall: finished.
2012-06-13 16.49.46 : Thread terminated. Status 925
2012-06-13 16.49.46 : ShowErrorMessage(Parallels Workstation,Failed to extract required files. Installation can not be started.
)
2012-06-13 16.49.47 : Setup failed.
2012-06-13 16.49.47 : Setup runtime failed.
</quote>
It seems that the vc++ redistributables are failing somewhere: I already have the redistributables for 2005/2008 installed (I downloaded them from microsoft and installed them just now, to be sure), and the same problem occurs every time I try to run the installer. I also tried uninstalling 2008, through the downloaded redist, and still the same error occured.
I cleaned out all the temporary files and tried again, and got the same error.
I tried finding other examples of this error on google, but I could not find any.
I also tried installing the same executable file on a win 7 X64 pro VM running on another physical computer (hyper V server 2008 R2, which is what I am working towards possibly replacing with a parallels machine), and it seems to work just fine to install, but I do not believe it had any VC++ files already on it at all. (although it downloads a newer version, which seems odd since I downloaded it just today)