I bought parallels a few days ago, mainly to play video games I am unable to on mac. I ran into a problem where I can't move my mouse freely without hitting the edge of the screen. I was just wondering if there was a solution to this and how can I fix it.
Hi Larissa,
Kindly perform the following steps.
1. Shut down your Virtual Machine.
2. Open Parallels Desktop Preferences (Right-click the Parallels Desktop icon (on your dock) > Preferences > Shortcuts).
3. Click on "macOS System Shortcuts" and select the drop-down to set "Send macOS System Shortcuts" to "Always"
4. Select Virtual Machine, and open the Virtual Machine's Configuration (
https://kb.parallels.com/117287 ).
5. Click on the "Hardware" Tab and select "Mouse and Keyboard".
6. For the option "Mouse", select "Optimize for games" from its drop-down options.
7. For the option "Keyboard", ensure "Optimize for games" is selected from its drop-down options.
If this issue persists, please collect a technical report while the issue is being reproduced (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
