problem with 3d modeling program and OS monteray.

Discussion in 'Windows Guest OS Discussion' started by COAI, Apr 2, 2022.

  1. COAI

    COAI Bit Poster

    Messages:
    5
    I bought a new computer and it has OS montarey and with the purchase of paralllels. I thought everything would go as smoothly as on the old MBP and OS High Sierra. Great disappointment.

    The program in which I design Furniture 3D Corpus, on the old computer still works perfectly in the Combination of High Sierra Parallels 16.0

    The situation that is causing me big problems is this: I can't mark the item I need to edit, and double-click to open it for editing. Note: This editing mode is the default editing mode.

    I realized that the problem is the compatibility of OS and parallels.

    Please help.
     
  2. COAI

    COAI Bit Poster

    Messages:
    5
    i recorded video for better understand.

     
  3. Dmitry@Parallels

    Dmitry@Parallels Staff Member

    Messages:
    646
    Hi @COAI, please try this boot flag that might help with this issue: video.gl3=2

    To apply the boot flag, shutdown Windows > open VM configuration > Hardware > Boot Order (at the bottom on the sidebar) > Advanced. Copy-paste the flag to the field and click "OK", close the VM configuration and start Windows. Please let me know the results.
     
  4. COAI

    COAI Bit Poster

    Messages:
    5
    Still the same. :/
     
  5. COAI

    COAI Bit Poster

    Messages:
    5
    If you want I can give you on e-mail access for remote cotrol.
     
  6. NikolaiS@Parallels

    NikolaiS@Parallels Staff Member

    Messages:
    26
    Hi! We've created a ticket to investigate the issue further, and we've provided you further steps there.

    Thanks! To let us further understand the situation, please perform the following steps:
    1. Run the virtual machine. Reproduce the issue.
    2. Collect a technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide the report's 9-digit ID here.

    Thanks!
     
  7. COAI

    COAI Bit Poster

    Messages:
    5
    395853939 report ID
     
  8. NikolaiS@Parallels

    NikolaiS@Parallels Staff Member

    Messages:
    26
    Thank you! We'll contact you in the ticket shortly to proceed with the investigation.
     

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