Problem with access via terminal server x shortcut keys

[CarlosR7]

Good night, after the last Update for Parallels Desktop for the child so that I have in version 12.2.0 installed from Windows 10 I spent one with have Problems Shortcut key Inside your terminal server

CTRL + C Command Keys Example, ALT + TAB, Shift + Mass Work Simply NOT,

Has anyone passed THAT?

Hugs

Robson santiago

 

[PaulChristopher@Parallels]

Good night, after the last Update for Parallels Desktop for the child so that I have in version 12.2.0 installed from Windows 10 I spent one with have Problems Shortcut key Inside your terminal server

CTRL + C Command Keys Example, ALT + TAB, Shift + Mass Work Simply NOT,

Has anyone passed THAT?

Hugs

Robson santiago

Hi @CarlosR7, please follow the below steps to fix the issue:
1. Shut down the virtual machine.
2. Open virtual machine configurations > Hardware tab > Mouse & Keyboard > Open Shortcuts Preferences > Virtual Machine >your windows machine's name > Profile > Windows
3. Click on + button in order to add a shortcut. Add From:Shift To:Shift
NOTE: you need to add the same shortcuts for all required modifier keys (CTRL, ALT, etc
4. Boot your virtual machine and check the issue persists.

 

[CarlosR7]

p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 16.0px Arial; color: #212121; -webkit-text-stroke: #212121; background-color: #ffffff} span.s1 {font-kerning: none}

Hi, Paul, how are you? I made the inclusion of some commands as attached to this, but apparently nothing has changed, the strange thing is that inside the virtual machine everything works ok, the problem is only with my connections via terminal server to windows servers.

Now it may be that I'm making the wrong settings.

Big hug and thanks for the support until now