Problem with Golden Gate and iCloud Drive

E

EduardoF4

Bit poster
Hello,

Today I updated to macOS 27 - Golden Gate and on my working Windows 11 ARM VM the direct connection to my iCloud Drive disappeared after a Parallels Tools update. So I cannot see my iCloud Drive from Windows now. I have Parallels Desktop 26.4.2-57518 that was released today, and when the update of Parallels Tools came it deleted the direct access from my Desktop in Windows and also in a Linux VM with Fedora, so it seems it is a Golden Gate / Parallels issue. Did tried to update and reinstall the Parallel Tools but did not work. So, unless Parallels issue an update to the tools to fix the issue, you should not upgrade to macOS Golden Gate.
 
EduardoF4 said:
Hello,

Today I updated to macOS 27 - Golden Gate and on my working Windows 11 ARM VM the direct connection to my iCloud Drive disappeared after a Parallels Tools update. So I cannot see my iCloud Drive from Windows now. I have Parallels Desktop 26.4.2-57518 that was released today, and when the update of Parallels Tools came it deleted the direct access from my Desktop in Windows and also in a Linux VM with Fedora, so it seems it is a Golden Gate / Parallels issue. Did tried to update and reinstall the Parallel Tools but did not work. So, unless Parallels issue an update to the tools to fix the issue, you should not upgrade to macOS Golden Gate.
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Hello @EduardoF4,
A ticket has been created on your behalf (ticket #5830494) and we have sent you an email at ed****of******a@gmail.com.
Thank you.
 
Same problem here, iCloud Drive disappeared from Windows 11 ARM after update to MacOS 27
Parallels Versión 27.0.1 (58670)
 
Same fault here. Host is a MacBook Pro on macOS 27 Golden Gate with Parallels Desktop 27.0.2 (58673), guest is Windows 11.

Parallels no longer publishes the iCloud Drive share to the VM. Opening \Mac\ in Windows File Explorer lists only Home, and \Mac\iCloud does not resolve. That has broken a backup destination at \Mac\iCloud\Sync. The folder itself is intact on the Mac and visible in Finder.

Tried with no change: turning the option to share iCloud, Dropbox and Google Drive folders off and on with a Windows restart in between; checking Parallels Desktop's Files and Folders and Full Disk Access permissions on macOS; updating Parallels Desktop and Parallels Tools to the current build. Reaching iCloud Drive through the Home share instead also fails, because \Mac\Home\Library is excluded from that share.

This was reported here on 26.4.2 (57518) and is still present on 27.0.2 (58673). Is a fix scheduled, and is there a supported workaround in the meantime?
 
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