Problem with the lateste Chrome OS version

Discussion in 'Parallels Client for Google Chrome' started by michaelmathy, Aug 17, 2014.

  1. michaelmathy

    michaelmathy

    Messages:
    1
    Hello

    Chrome OS has been updated this week for my HP Chromebook 11 and now the connection does not work anymore.
    I can connect to the server, the screen is displayed but as soon as I try to click on the screen or type something the scree freeze.

    I can still close the 2X application and the chromebook is working fine but I can not use it.

    I have tested the connection from 2 others PC under Windows with the standard RDP application and it works.

    Are you aware of this problem ?

    Thanks
     
  2. lhiggins

    lhiggins

    Messages:
    1
    Can confirm this as well.

    The target OS does not seem to matter but I have specifically confirmed this behavior on WinXP, Win7, Win2008R2, Win2012.

    Below is the syslog event.





    Code:
    Log Name:      System
    Source:        TermDD
    Date:          08/19/2014 09:13:13 AM
    Event ID:      50
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      XXXXX
    Description:
    The RDP protocol component "DATA ENCRYPTION" detected an error in the protocol stream and has disconnected the client.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="TermDD" />
        <EventID Qualifiers="49162">50</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2014-08-19T14:13:13.165593700Z" />
        <EventRecordID>167398</EventRecordID>
        <Channel>System</Channel>
        <Computer>XXXXX</Computer>
        <Security />
      </System>
      <EventData>
        <Data>\Device\Termdd</Data>
        <Data>"DATA ENCRYPTION"</Data>
        <Binary>0003040002002C000000000032000AC00000000032000AC00000000000000000000000000000000092010000</Binary>
      </EventData>
    </Event>
    
     
  3. andrews8

    andrews8

    Messages:
    166
    Hi ,

    We are presently reviewing a similar issue. Please ensure the Chrome client is fully up to date, and if the issue still occurs please can you contact 2X Technical Support and if technical support is eligible we'll review this behavior and see if there is a solution.

    http://2x.helpserve.com/default_import/Tickets/Submit

    Please create a ticket and send us any screenshots where applicable.
     
  4. csacksteder

    csacksteder

    Messages:
    1
    I too can no longer connect to my server with 2X on Chromebook; OS up to date, stable channel. Two other RDP clients connect fine (but 2X has worked better than them in the past).

    I get "The specified computer (fqdn here) cannot be found", as if DNS failed. Name and port are correct. Tried IP address with same result.
     
  5. JoshD

    JoshD Bit Poster

    Messages:
    7
  6. gate2017results

    gate2017results

    Messages:
    1
    Hello sir/madam
    Chrome OS has been updated this week for my HP Chromebook 11 and now the connection does not work anymore.
    One of my new website shows page not found error, can you check once again : gate 2017 Results.
     
  7. TrầnV

    TrầnV Bit Poster

    Messages:
    2
    I've done the above steps for but not yet
     
  8. PRAVEENV

    PRAVEENV

    Messages:
    1

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