Problem with upgrade of my licence

Discussion in 'Installation and Configuration' started by RenatoR1, Jun 17, 2021.

  1. RenatoR1

    RenatoR1

    Messages:
    1
    Hi,
    We have a license on version 4 (My first Mac), now I buy a upgrade license (subscription) to new version 16, but we have a error.
    My account is renatomcribeiro@gmail.com. I send to email to support and don't have any answer in 2 days.

    We buy upgrade because we don't see problem with this. (don't see restrictions on website about that)
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, please sorry for the delay in response.
    Please check your inbox for more information.
     

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