Probleme mit Update Build 22000.856

Discussion in 'Parallels Desktop for Apple Silicon (M1) Mac' started by Harry12, Aug 15, 2022.

  1. Harry12

    Harry12 Bit Poster

    Messages:
    56
    Hello,
    I have a problem and need help.
    MacBook Air M1 version 12.5; Parallels version 16,

    1.) Windows 11 home, Build 22000.832, crashes during update KB5016629 (Build 22000.856), blue screen (see attachment), automatic repair attempts remain unsuccessful and all other suggested options. Even a repair with sfc/scannow before the update had not helped. Can only be rolled back to a snapshot and then temporarily suspend updates.
    Switched to Insider Preview (DEV) (build 22622.440). During the update (10.0.22622.575) KB5016694 also crash, with the difference that the automatic repair works and returns to Windows, but without installing the update.
    2.) Windows 11 pro(still comes from the early days and no license), build 22000.318, during the update KB 5016629 crash, but as in the insider, return to Windows without installation update and without problems.

    Is this due to the older version of Parallels or can I fix it myself? Of course, I want to continue to use the normal home version.

    Thank you in advance
     

    Attached Files:

  2. HerrKolbe

    HerrKolbe Bit Poster

    Messages:
    4
    I have the same issue, also no solution yet. Running Parallels 16.5.2
     
  3. romanbochagov

    romanbochagov Bit Poster

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    6
    i have same problem on pd 17 & 18. you need system installed with tpm for update to 22000.856
     
  4. HerrKolbe

    HerrKolbe Bit Poster

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    4
    I have the tpm configured on my Win11 machine
     
  5. Harry12

    Harry12 Bit Poster

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    56
    Thank you for this information. But since I'm not a great expert, someone would have to tell me how to activate/install tpm on my computer.
     
  6. Harry12

    Harry12 Bit Poster

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    56
    can you tell me how you did it? I hope that's not too stupid a question! :)
     
  7. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    752
    Since you're already running a Windows 11 build TPM is most likely already activated. It's a requirement to install Windows 11. But you can find more information here.
     
    Harry12 likes this.
  8. Harry12

    Harry12 Bit Poster

    Messages:
    56
    Tpm is probably available but with key symbol! (See attachment) And on the right is the following text :
    "The data of the Trusted Platform Module has been encrypted - the password is stored in the macOS Keychain.
    To use Windows 11 Home on another Mac,
    You need both the virtual machine and the password
    To transfer there

    I don't know what this means and what I can/must do.
     

    Attached Files:

  9. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    752
    It means TPM is working as intended. And as long as you use iCloud, moving your VM to another Mac shouldn't be a problem. (If you don't use iCloud it's more complicated.) Anyway, you're currently not trying to move your VM to another Mac, so forget about it for now.
     
  10. Harry12

    Harry12 Bit Poster

    Messages:
    56
    yes, i don't want to move. But i want to work without problems. :-(
    And the problem is, that Windows 11 home crashes completely, preview and pro returns to the start Windows, but without installing the update. So an absolutely unsatisfactory situation.
     
  11. MichaelN26

    MichaelN26

    Messages:
    1
    I'm running into this problem as well. Would love to hear when there is a solution. Running Parallels 17.1.1
     
  12. Harry12

    Harry12 Bit Poster

    Messages:
    56
    I need still Help!
    The new Update Insider Preview (10.0.22622.590)(KB5017846) cannot be installed either. Crash! Repair attempt fails. But returns to Windows 11 without installation.
    The KB5016691 update also fails on Windows 11 Home. Crash without automatic return to Windows. :-(
     
  13. Harry12

    Harry12 Bit Poster

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    For your information
    Dmitry@ParallelsStaff Member
    Messages:
    619
    Hi Harry, I am very sorry to hear that you experience this issue. Our engineers are aware of it and working on a fix that will be released in a product update as soon as it is ready and tested.

    P.S. I recommend using a traditional Support path when you need assistance, I have changed roles in the organization and can reply here with delays (I am sorry about it).
     
  14. Harry12

    Harry12 Bit Poster

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    Thank you for Reply
     

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