I am in a corporate situation where I purchased numerous copies of PDT8.
These were handed out to the user who needed them for thier MBP, and off they went with the boxes still sealed.
Along comes v9 and I decide to purchase the upgrade. I then get an email from the supplier saying I need to supply all the activation keys. WHAT? Say it isn't so. Why on earth would I send all my activation keys to my supplier to buy an upgrade to a product I already own??
If I purchase the upgrade and go to install it, I would assume that if it DID NOT find a qualifing product the installation would simply fail.
I have now been going back and forth with Parallels Support, the supplier Insight trying to verify this wierd request.
Even worse, when each user took their respective copy, the box still sealed, I did not record any Activation Keys, which are of course....INSIDE the sealed box.
Now a couple users are out of the country, cannot be reached and so I cannot purchase these upgrades. This just sounds wrong...I wanted others to chime in here.
Why would I send our Company's activation keys, to a sales agent whom I have never met, with a company that is across the country. In my 20 years in this Biz, I have NEVER had to send anyone any friggin activation keys that I own and belong to MY Company.
Purchase Order has been cut and sent to the supplier awaiting this resolution. Two weeks I have been going around in circles and still up against a wall and no closer to making the purchase because I am unable to supply these keys until the peeps return to the office. Even then I will have to get each of them to search out the key and relay it to me.
Why did I not buy a Volume License you say? Because I needed only 6 copies, and Volume's where in pacs of 5 or 10 from what I recall. In hindsight, I should have bit the bullet and got 10.
Now I am trying to see if the 6 I have, with a 7th copy in the works, can be converted to Volume??
No e-mail back to me on that yet.
Any others get supprised by this odd upgrade scenario??
Talk about a lot of time wasted.
Cheers
These were handed out to the user who needed them for thier MBP, and off they went with the boxes still sealed.
Along comes v9 and I decide to purchase the upgrade. I then get an email from the supplier saying I need to supply all the activation keys. WHAT? Say it isn't so. Why on earth would I send all my activation keys to my supplier to buy an upgrade to a product I already own??
If I purchase the upgrade and go to install it, I would assume that if it DID NOT find a qualifing product the installation would simply fail.
I have now been going back and forth with Parallels Support, the supplier Insight trying to verify this wierd request.
Even worse, when each user took their respective copy, the box still sealed, I did not record any Activation Keys, which are of course....INSIDE the sealed box.
Now a couple users are out of the country, cannot be reached and so I cannot purchase these upgrades. This just sounds wrong...I wanted others to chime in here.
Why would I send our Company's activation keys, to a sales agent whom I have never met, with a company that is across the country. In my 20 years in this Biz, I have NEVER had to send anyone any friggin activation keys that I own and belong to MY Company.
Purchase Order has been cut and sent to the supplier awaiting this resolution. Two weeks I have been going around in circles and still up against a wall and no closer to making the purchase because I am unable to supply these keys until the peeps return to the office. Even then I will have to get each of them to search out the key and relay it to me.
Why did I not buy a Volume License you say? Because I needed only 6 copies, and Volume's where in pacs of 5 or 10 from what I recall. In hindsight, I should have bit the bullet and got 10.
Now I am trying to see if the 6 I have, with a 7th copy in the works, can be converted to Volume??
No e-mail back to me on that yet.
Any others get supprised by this odd upgrade scenario??
Talk about a lot of time wasted.
Cheers