Product can not be activated on new Macbook

[SebastianL3]

Hi Gentlepeople,

after buying a new Macbook I'd try to activate Parallels again - with no success. The new Macbook was restored from Time Machine.
I have a valid License but activation will not pass. See Screenshot. Any Ideas?

Best
Sebastian

 

[Maria@Parallels]

Hi Gentlepeople,

after buying a new Macbook I'd try to activate Parallels again - with no success. The new Macbook was restored from Time Machine.
I have a valid License but activation will not pass. See Screenshot. Any Ideas?

Best
Sebastian

Hello, we've changed internal settings of your key, please check the issue.

 

[SebastianL3]

Hi Maria,
thanks for your support - but key doesn't work: "Product can not be activated, Key is not valid for this Version of Parallel Desktop.
I'd used my permanent key
Sebastian

 

[Ajith1]

Hi Maria,
thanks for your support - but key doesn't work: "Product can not be activated, Key is not valid for this Version of Parallel Desktop.
I'd used my permanent key
Sebastian

We see that you have Parallels Desktop 12 if you try to activate a different version you will get this error. Download Parallels Desktop 12 and activate.

 

[SebastianL3]

Problem solved! Thank you for your kind support!