Program will not open! Help!

[NicoleF]

Hello,
I bought this program to take an online class, I installed the program successfully and it will not open. When I try to open the program it gives me an error message saying it is not compatible with my MAC, so I looked at the about my mac like the guide book instructs and my MAC fits all the requirements, what should I do?

 

[Parallels User]

1. Is your CPU/Processor* a PPC (G3, G4...), a Intel Core Solo or a Intel Core Duo (not to be confused with Intel Core 2 Duo)?

If YES, then Parallels 7 is not compatible.


2. What OS X version* are you running?

Should be:

• Mac OS X Lion 10.7 or later
• Mac OS X Snow Leopard 10.6.3 or later
• Mac OS X Leopard v10.5.8 or later

* press the apple icon on the top left corner of your screen and then select 'About This Mac'

 

[adelisab]

Hi welcome to community and sorry to heard about this that .


as installatin part over then it should work ,please let us know when the eror message appearing on screen if could provide some more information it will good .