Published Application Does not Show In HTML5 Client

Discussion in 'Parallels Remote Application Server – HTML5 Gateway' started by SWhite1, May 31, 2013.

  1. SWhite1

    SWhite1 Member

    Messages:
    65
    Hi

    I was able to run applications by configuring the application to run when the Terminal Services user log into the server but I was not able to run a published application. The icon showed in the HTML5 client but when I double clicked on it a progress bar was show but the application never displayed in the browser.

    Thanks,
    Simon
     
  2. jpc

    jpc Pro

    Messages:
    435
    Can you provide more info of the environment you are using? (e.g.: Server version, ASXG version, HTML client/gateway version)
     
  3. SWhite1

    SWhite1 Member

    Messages:
    65
    Hi

    I am using Windows 2008 Standard R2 8gig Ram Intel iCore 7 3.4ghz with Application Server XG 10.6 build 1438 and the HTML5 Gateway is 10.6 build 1441

    Simon
     
  4. jpc

    jpc Pro

    Messages:
    435
    Did you try to cross-test with one of the desktop clients?
    Does a plain RDP connection to the server (using the same credentials) work properly?
    Also, what kind of application are you trying to launch?
     
  5. SWhite1

    SWhite1 Member

    Messages:
    65
    The 2X Desktop Client works just fine.
     
  6. jpc

    jpc Pro

    Messages:
    435
    Just out of curiosity, did you try it out with the latest beta (10.6.1445)?

    If a standard RDP connection to the server (using the HTML5 client) works fine too, then you should file a support request. Otherwise it could be some licensing/credentials issue.
     
  7. SWhite1

    SWhite1 Member

    Messages:
    65
    I tested everything again using version 10.6 (1469) and everything worked correctly.

    Simon
     

Share This Page