Purchased but no email ! Panicing !!

Discussion in 'General Questions' started by manseuk, Aug 16, 2011.

  1. manseuk

    manseuk Bit poster

    Messages:
    2
    Hi,

    I purchased Parallels for Mac online using my company debit card .... I completed the order and was told (via the browser) that an email with the details of my order would be sent to me - this was about an hour ago - I am still waiting for an email.

    When I registered for the trial the email sent to me was instant !!!

    Who / How can i contact the sales team to ensure my order went through OK - or is this small delay normal ?

    Thanks
    Paul
     
  2. Printfun

    Printfun Member

    Messages:
    49
    If you are in the U.S. you can call them:
    (425) 282 6400

    If you are outside the U.S., refer to this page for the proper location to contact:
    http://www.parallels.com/contact/
     
  3. manseuk

    manseuk Bit poster

    Messages:
    2
    panic over

    Hi - Panic over - all sorted by the excellent support staff at Parallels ...
     

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