Rdp internal error?

Discussion in 'Parallels Client for Android' started by RichardG4, Sep 15, 2016.

  1. RichardG4

    RichardG4 Bit poster

    Messages:
    2
    Hi, I keep getting Code 1b/00010004 rdp internal error on the Android app, when I connect to Server 2012 over RDP.
    Started when I upgraded my phone to Android Nougat.

    Any ideas?

    Thanks!
     
    RichardG4, Sep 15, 2016
    #1
  2. Pradeep@Parallels

    Pradeep@Parallels Guest

    Hello RichardG4, Since Android Nougat has just released a week ago and that's the reason why Parallels RAS haven't been fully optimised for it. Please submit a request at http://www.parallels.com/products/ras/support/ with the detailed description of the issue and our Engineering team will look into it.
     
    Pradeep@Parallels, Sep 15, 2016
    #2
  3. RichardG4

    RichardG4 Bit poster

    Messages:
    2
    I still have the issue. Right-click can trigger it, and/or copy and paste. I can't submit a request as I don't have a support contract...?
    thanks!
     
    RichardG4, Dec 27, 2016
    #3
  4. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,122
    You can contact your RAS Administrator, hope he has one.
     
    Maria@Parallels, Dec 30, 2016
    #4

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