Rdp internal error?

[RichardG4]

Hi, I keep getting Code 1b/00010004 rdp internal error on the Android app, when I connect to Server 2012 over RDP.
Started when I upgraded my phone to Android Nougat.

Any ideas?

Thanks!

 

[Pradeep@Parallels]

Hello RichardG4, Since Android Nougat has just released a week ago and that's the reason why Parallels RAS haven't been fully optimised for it. Please submit a request at http://www.parallels.com/products/ras/support/ with the detailed description of the issue and our Engineering team will look into it.

 

[RichardG4]

I still have the issue. Right-click can trigger it, and/or copy and paste. I can't submit a request as I don't have a support contract...?
thanks!

 

[Maria@Parallels]

I still have the issue. Right-click can trigger it, and/or copy and paste. I can't submit a request as I don't have a support contract...?
thanks!

You can contact your RAS Administrator, hope he has one.