Re-installed MacOS, can't activate Parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by TimM7, Oct 24, 2016.

  1. TimM7

    TimM7 Bit poster

    Messages:
    1
    I upgraded to Paralells 12, but had to re-install macOS Sierra for an unrelated issue. Now, after re-installing Parallels, when I sign into by Parallels account, it says I have a subscription, but no products available. I installed a trial version of Parallels, but can't activate it as I don't have the original activation key anymore due to the MacOS rebuild. I do have a receipt of purchase of a subscription. Any help?

    Tim
     
  2. Hello TimM7, we have sent you a private message please check and reply back to us.
     

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