Re-Installing Parallels

S

slabman

Member
I'm trying to re-install Parallels 3.0 after that new 5600 build killed my app. I've followed the procedure in Article 4790 on how to uninstall Parallels, but after re-loading I get the following error msg. "Parallels desktop quit unexpectedly after it was relaunched". Needless to say, I still can't get Parallels to operate as it did before. Is there something I'm missing here?

Imac 2.4ghz, 2 gig memory. Leopard OS. Trying to run Windows XP.
 
slabman said:
I'm trying to re-install Parallels 3.0 after that new 5600 build killed my app. I've followed the procedure in Article 4790 on how to uninstall Parallels, but after re-loading I get the following error msg. "Parallels desktop quit unexpectedly after it was relaunched". Needless to say, I still can't get Parallels to operate as it did before. Is there something I'm missing here?

Imac 2.4ghz, 2 gig memory. Leopard OS. Trying to run Windows XP.
Click to expand...

Please create ticket in support and provide following information


* Parallels Desktop version and build: Parallels Desktop- -> About Parallels Desktop
* an XML file with a copy of system profile: Applications --> Utilities --> System Profiler --> File --> Savea
* Guest OS full version with SP included (if they are);
* a copy of /home/<username>/Documents/Parallels/<VM name>/<GuestVM>.pvs
* Archive of /Library/Parallels/bugreports/ (right click on folder --> Create Archive)
or ~/Library/Parallels/bugreports/

* /Library/Logs/panic.log
or ~/Library/Logs/CrashReporter/Parallels.crash.log from the Mac side;
 
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