Record Area No Sound

Discussion in 'Parallels Toolbox for Mac' started by Vinny1, Dec 13, 2021.

  1. Vinny1

    Vinny1 Bit Poster

    Messages:
    2
    Running Catalina and I'm not getting any audio using record area. I have the input set to Computer, but nothing. I do get the "Driver needs to be installed" warning. In settings I don't have "Parallels Toolbox" as an option and in my Library/Audio file I have no HAL folder or Parallels Loopback driver.

    What am I missing here?

    Thanks!
     
  2. sergk

    sergk Parallels Developers

    Messages:
    520
    Hello,

    Firstly, please generate Technical Report and post it's ID here (https://kb.parallels.com/en/124107).
    Then, have you restarted your mac after pressing 'Install' on "An additional sound driver is required..." dialog?
    Also check for "HAL" directory inside "/Library/Audio/Plug-Ins", not inside "/Library/Audio". It is here?
     
  3. Vinny1

    Vinny1 Bit Poster

    Messages:
    2
    Thanks, I will generate a technical report. Checked and I do not have a HAL directory. Thanks for the response.
     

Share This Page