Record Screen Stops in the middle of recording!

Discussion in 'Parallels Toolbox for Windows' started by SasanS1, Apr 8, 2021.

  1. SasanS1

    SasanS1 Bit poster

    Record Screen stops and doesn't record. I have lost yet another very important presentation. Please help!
    I am terribly disappointed by how this tool works and worse how Parallels provide support for it.
    is there anyone who can help? Apparently Parallels doesn't.
  2. RichardS30

    RichardS30 Bit poster

    I ma having the same problem ..... starts fine and if I hit stop after just a few minutes the file appears; but if I leave it recording eg for a longer presentation it suddenly stops recording and no file is saved.
    using Mac book pro 14" , Monterey and parallels toolbox 5.1.0 (fully licensed)
  3. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Kindly reproduce the issue once again and collect a technical report at the moment of reproduction. Here you can find the instruction on how to do that: . Once done, please send the report ID to us in your reply to this post. We need this data to pass it to our developers for further investigation.

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