Recovering Quicken files...

B

Bob Baskett

Bit poster
I had Parallels 3.0 on my laptop. I upgraded to Snow Leopard and could not use Parallels. I then upgraded to Parallels 5.0. Had to reload Windows XP Pro and Quicken. How do I recover the Quicken Files that were in Parallels 3.0?

Thanks

Bob
 
Hi Bob,
as I understand, you installed Windows XP fresh in Parallels Desktop 5. Supposedly, you still have virtual hard disk with previous virtual machine in /Users/your_user_name/Library/Parallels (or, you can use Spotlight to locate winxp.hdd). You can mount the old virtual hard drive as a second hard drive to existing virtual machine in its configuration and browse for required files from My Computer.
 
Problems acessing Quicken files in Parallels 5

Hello, after upgrading Parallels 4 to Parallels 5, installing Windows 7 Professional as the VM, and reinstalling Quicken 2009, Quicken can no longer access its data files. When you attempt to Open a file or perform most any file access operation in Quicken, nothing happens or you receive the message 'insert data disk into drive @' or Quicken crashes. All other Windows file operations and application appear fine with the exception of attempting to view the nework drive Host.PSF which takes forever to open with Windows Explorer. Quicken support points to Parallels. I had no problems under Parallels 4 running a Vista OS.

Anyone know of a soultion?

Thanks much,
Randy
 
Hi Randy S.,
it looks like Shared Profile is enabled in Windows 7 virtual machine. Please try to disable it in VM's configuration and check how Quicken works.
 
Brilliant

I-che, you are brilliant! After turning off Shared Profile, Quicken initially still would not work as it was apparently now looking for a directory that did not exist (all the files in the Windows Documents folder went over to the Mac side when Shared Profile was disabled). Restoring the Quicken data files from an external Windows disk recreated (restored) the required Quicken files in a Windows partition Quicken could now see. Thank you, thank you, thank you!

I really miss the shared profile functionality. I was fairly certain I had that feature enabled when running Parallels 4 with a Vista OS and Quicken worked fine. Any idea on what might have changed? I am only curious as I would really like to re-enable the functionality of shared profile but also need to be able to run Quicken under Win 7. All my other applications seem fine reading the shared profile disk image (or however that works), just not Quicken.

Any further insight is greatly appreciated.

Thanks again for responding on this and the solution. You are indeed absolutely BRILLIANT!!!!!

Kindest regards,

Randy
 
Randy,
I too have been struggling with Quicken crashing/not opening files, etc. running on Parallels 5 with Windows 7. I spoke with tech support at Quicken and the 5th person I talked to there told me that they were NOT supposed to discuss or support Quicken running Windows on a VM but that he suspected my problem might be that the Quicken data files were too deep in the file structure. I moved the files to C://Quicken (just the data files, not the program files) and it seems to have mostly cleared up the problem. I do have Shared Profile enabled and I may try that option also, as I still get occasional crashes when trying to accept certain kinds of downloaded transactions into the register.
Robin
 
Hi Randy S.,
good to know the recommendation helped. You can try the suggestion that Hondo gave - store Quicken files on C:\Quicken, for instance. The idea is to exclude Quicken files from Shared profile which can be achieved by placing company file to directory on C drive. You can check what items are shared when Shared Profile is enabled in it's configuration.
 
Quicken Part 3

Hi Robin, thought I would give an update on this issue. I turned off shared profile as suggested and then again using Quicken restore, restored my Quicken data files from an external hard drive. This time Quicken was able to see the required Qdata files and the program is now working fine (although I have not tried any other file management functions). I then went back in to Parallels and turned the shared profile option back on. Quicken still works. My guess is there is an issue on how Quicken accesses and how Parallel's presents the virtual file system. Apparently once Quicken successfully accesses the needed data files (by turning off shared profiles in Parallel's), I suspect it maps the physical location and is thus able to access the files. Quicken technical support is horrible. After rounds and rounds with them, I was final able to convince them to escalate. They said they would research and get back to me... have never heard a thing.
Regards,
Randy
 
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