Refund question / Help

[SerbanS]

Hi all !

I made a mistaken purchase (bought PD6 update instead of PD7 update), and I would like to have this purchase refunded.

For 30 minutes now I am visiting the web site and cannot find where to start....

Can somebody point me in the right direction ?

Thanks !
Serban

 

[AlexandraK]

Hello SerbanS,

We will contact you shortly to handle the issue with wrong purchase.

In similar cases please create a request to Parallels Customer Service. It is a free request.

parallels.com -> Support -> Create support request
You will be redirected to http://www.parallels.com/support/request/
Please fill in a special form there and a free request will be submitted.