Refund Request for auto renew

J

Jimmy16

Hi my subscription was automatically renewed however I no longer use Parallels. I have cancelled the subscription however am seeking a refund. I attempted to request one first through Cleverbridge who directed me back to seek the refund from Parallels. After chatting with the Alludo bot with Parallels I was then directed back to Cleverbridge.
Please assist with my refund request as I am unable to do so through your website.
My referece number is 466083339
Many thanks
 
Jimmy16 said:
Hi my subscription was automatically renewed however I no longer use Parallels. I have cancelled the subscription however am seeking a refund. I attempted to request one first through Cleverbridge who directed me back to seek the refund from Parallels. After chatting with the Alludo bot with Parallels I was then directed back to Cleverbridge.
Please assist with my refund request as I am unable to do so through your website.
My referece number is 466083339
Many thanks
Click to expand...

Hello Jimmy16,

Please be informed that a refund request for the purchase has been submitted for processing.
Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
 
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