Hi!
I have tried multiple times to get a refund (I am still within the 30 day refund period.) Of course, it redirects me to the ChatBot. The ChatBot redirects me to a site for the refund, which then redirects me back to the ChatBot because my refund needs to be processed manually. I have filed multiple Support Tickets that include the invoice for my purchased product, but they have all been deleted by Parallels. I have been extremely disappointed in the product and the customer service (or lack-there-of).
I would like some advice on how to get a refund ASAP, or at the very least be able to cancel my subscription.
Thanks!
I have tried multiple times to get a refund (I am still within the 30 day refund period.) Of course, it redirects me to the ChatBot. The ChatBot redirects me to a site for the refund, which then redirects me back to the ChatBot because my refund needs to be processed manually. I have filed multiple Support Tickets that include the invoice for my purchased product, but they have all been deleted by Parallels. I have been extremely disappointed in the product and the customer service (or lack-there-of).
I would like some advice on how to get a refund ASAP, or at the very least be able to cancel my subscription.
Thanks!