H Hamatouling Jan 26, 2026 #1 Hi, I paid the renew fee yesterday through Alipay, but my account is still not active. The order number is D054004B0UCC. Thanks! Chris
Hi, I paid the renew fee yesterday through Alipay, but my account is still not active. The order number is D054004B0UCC. Thanks! Chris
Ashley Chumun Staff member Jan 29, 2026 #2 Hamatouling said: Hi, I paid the renew fee yesterday through Alipay, but my account is still not active. The order number is D054004B0UCC. Thanks! Chris Click to expand... Hello @Hamatouling , Thank you for your feedback. As checked on our side, we noticed that the payment went through and your Parallels Desktop Pro Subscription is currently active. Thanks
Hamatouling said: Hi, I paid the renew fee yesterday through Alipay, but my account is still not active. The order number is D054004B0UCC. Thanks! Chris Click to expand... Hello @Hamatouling , Thank you for your feedback. As checked on our side, we noticed that the payment went through and your Parallels Desktop Pro Subscription is currently active. Thanks