I previously had a Parallels Desktop account for students, but since I am no longer a student, I purchased a renewal at the reduced renewal price—though not at the student discount rate. As I have left the university, I no longer have access to my student email address, so I processed the renewal using my Gmail account. However, when I try to log in to my.parallels.com and enter the product key I received, I get an error message stating that the key belongs to a different account.
Renewal issues
- Thread starter FelixV4
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