Repeating Kernel Panics with various Parallels Desktop builds including 5608

D

dapodaca

Junior Member
Parallels Team,

We are testing your new build and continue to have serious kernel panic problems on MacBook Pro. It panics the same way as previous builds of Parallels. I do not have the build numbers to reference but this would be back whatever was most current February 2008.

Over this period of time we have completely wiped and re-installed Mac OS X 10.5 Leopard and applied various updates and patches from Apple. We are running the latest Mac OS X 10.5.3 with Parallels Desktop 3.0 build 3608 and the symptoms are exactly the same:
In a mean time to panic of several working hours to several days, Parallels Desktop 3.0 will cause Mac OS X to panic while working in Parallels VM, particularly Internet Explorer in order for web developers to test pages in Internet Explorer.

Does Parallels have a bug identified yet for this behavior?
We are at 31 panics and counting over here!

System details below and various bits attached to this post.
-Daniel


VM OS: Microsoft Windows XP Professional SP2 June 2007

From "About Parallels Desktop..."
--------------------------
Parallels Desktop 3.0 Mac
Build 5608 (June 9, 2008)
Copyright...


"More Info..."
--------------------------
License Status:
This is an active copy of Parallels Desktop

User Name:
Daniel Apodaca
Company Name:
---
Product ID:
00008-2147559339-030004
Validity period:
Not limited
Primary OS(es):
Mac OS X

Virtual Machine Features:

Virtualization Mode:
Intel VT-x
 
more data - System Profiler output

Sorry Parallels, apparently even when crunched into a ZIP archive the System Profiler file size is 124K, too big for your forum limits. Your forum can't handle even 500K attachments? This is not a usable configuration when you commonly request your users to attach log files!
 
Parallels,

How do I create a "ticket"? Is this function provided by this Forum or the Support section of this site? I have scrubbed most of the pages and have not yet found any ticketing features.

Please help.
-Daniel
 
Parallels Team, I have created this support ticket you requested. That was a few business days ago and I realize you may not have had a chance to investigate or prepare a response to "Parallels #558745"

However, an update from me: Today is Kernel Panic #34 under same conditions as previous panics and as detailed thoroughly in Parallels #558745 and here in this forum.

I have been reporting this issue since early March. If you have any response, that may prove helpful. Otherwise I will no longer be needing Parallels because I certainly don't need these panics.
 
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