Reseller & Clients

Discussion in 'Parallels Website and Forum' started by KellyD, Jan 25, 2012.

  1. KellyD

    KellyD Bit poster

    Messages:
    2
    I upgraded a client to a reseller not realizing it would cause this issue but now when I try to click on a domain that has the same ip shared in its pool I get an error and it won't let me modify the domain. This is a problem because all my domains are on that ip.

    Is there a way to undo the upgrade to reseller?
     
  2. KellyD

    KellyD Bit poster

    Messages:
    2
    IP Pool Error

    It seem so to be more related to me trying to change a site over to a new IP. In the manage hosting I change the domain over to the new ip. Site stops working, I change it back but then when I click on the domain to make changes (from the domain list on left) I get an error saying it's ip address is not in the pool even though that is what it is using.

    Any ideas?
     

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