Reseller & Clients

[KellyD]

I upgraded a client to a reseller not realizing it would cause this issue but now when I try to click on a domain that has the same ip shared in its pool I get an error and it won't let me modify the domain. This is a problem because all my domains are on that ip.

Is there a way to undo the upgrade to reseller?

 

[KellyD]

IP Pool Error

It seem so to be more related to me trying to change a site over to a new IP. In the manage hosting I change the domain over to the new ip. Site stops working, I change it back but then when I click on the domain to make changes (from the domain list on left) I get an error saying it's ip address is not in the pool even though that is what it is using.

Any ideas?