Resend a license

Discussion in 'Installation and Configuration' started by VitalyC, Oct 17, 2021.

  1. VitalyC

    VitalyC Bit Poster

    Messages:
    5
    Hello, dear colleagues.

    I bought a license a couple of months ago, but lost a password to my account. I also found that my e-mail server didn't work well and I fixed yesterday.

    Is it possible to ask to resend a bought license? I didn't get an e-mail with the license because of e-mail server problems.

    Thanks for support!
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, please drop your registered email address in private message so that we can check and help you out. Thanks, Parallels Team.
     
  3. VitalyC

    VitalyC Bit Poster

    Messages:
    5
     
    Last edited by a moderator: Oct 17, 2021
  4. VitalyC

    VitalyC Bit Poster

    Messages:
    5
    I'm sorry, but I have no option of private messaging in the post and in the profile of DebasmitaM@Parallels. How to reply personally :)
     
  5. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, we've checked your email vc@n**i***g.com but unfortunately didn't find any license key associated with it.
    Just sent you a private message, please check your inbox and reply us back.
     
  6. VitalyC

    VitalyC Bit Poster

    Messages:
    5
    Good evening. Please, finish our dialog in private messages or e-mail me that you're not going to restore my license. If I get a refuse, I just recall my bank payment and wish you good luck. I paid license 3 months ago and didn't get it.
     
  7. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hi,
    please check your inbox for more information.
    We've also replied you via the Facebook.
     
  8. VitalyC

    VitalyC Bit Poster

    Messages:
    5
    Thanks, Maria. I've got and installed my license. The topic could be closed.
     

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