Reset activation key

[MatteoM4]

dear all,

i have installed my parallels version on a mac which have been recently formatted.
i have migrated the entire mac to new one but when i try to input SW key, i get an error message "key already used", even if previous one is no longer active.

any chance the key can be resetted?
ty

 

[Guna@Parallels]

We've reset the activation limit. Please open Terminal (Finder > Applications > Utilities > Terminal) end execute this command: prlsrvctl activate-license-online for a successful activation.

 

[MatteoM4]

ty!

<3

 

[Guna@Parallels]

ty!

<3

You are very welcome! Let us know if you have any question(s).

 

[ValerioM]

Hi guy, I have the same problem but I could not solved with the terminal, how can I do on Parallels 11?
Thanks

 

[Guna@Parallels]

Hi guy, I have the same problem but I could not solved with the terminal, how can I do on Parallels 11?
Thanks

We've reset the activation limit. Plz try to activate it now.

 

[ValerioM]

Thanks

 

[PaulChristopher@Parallels]

Thanks

Glad to hear that! Let us know if you have any questions about the product, we are here to help.