RESOLVE BUGS IN SCREEN CAPTURE FEATURE

[OscarV4]

THAT THE VIDEO APP WORKS AND DOES NOT HAVE ERRORS, WITH THE LAST UPDATE THE TOOL WILL NO LONGER WORK CORRECTLY, NOW THE COUNTER APPEARS SIMPLY BUT IT DOES NOT RECORD AND THE TOOL IS LOCKED AND IT CLOSES TO CLOSE

 

[Alex Patsay]

can you provide additional details? Are you using macOS Big Sur, by any chance?

 

[OscarV4]

Windows 10 2004

 

[OscarV4]

static counter, does not record anything.

 

[Alex Patsay]

Thanks, Oscar! Please send a technical report from Toolbox and let us know the report ID, so we can investigate this issue further

 

[OscarV4]

I have placed a message requesting support in the twitter option

 

[OscarV4]

here the technical data report 347697141