[RESOLVED] Unable to sign in with Apple id in System Settings

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by jprospero, Oct 12, 2023.

  1. jprospero

    jprospero Bit poster

    Messages:
    3
    Using Sonoma on Parallels and cannot sign in with Apple id in System Settings.
    The error is Verification Failed - The action could not be completed.
    The error is the same as if the password is incorrect.
    If I open a browser I can sign in on appleid.apple.com, so the password is correct and there is connection to Apple.
    Are you able to sign in?
    Any hints?
    Thanks in advance.
     
    AlexA26 likes this.
  2. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    530
    Best Answer
    Hello!
    Sign-in to Apple ID in macOS virtual machine on Apple silicon Macs works in macOS 15 beta3 and newer virtual machines running on Mac computers with macOS 15 beta 3 and newer operating system.
     
  3. MatthewR20

    MatthewR20 Most valuable person

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    237
    AlexMBento and Mikhail Ushakov like this.
  4. AlexMBento

    AlexMBento Bit poster

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    When is this impossibility supposed to be resolved?
     
  5. MatthewR20

    MatthewR20 Most valuable person

    Messages:
    237
  6. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    530
    Best Answer
    Hello!
    Sign-in to Apple ID in macOS virtual machine on Apple silicon Macs works in macOS 15 beta3 and newer virtual machines running on Mac computers with macOS 15 beta 3 and newer operating system.
     
  7. DittaK

    DittaK Bit poster

    Messages:
    6
    I upgraded my macOS Sonoma VM to Sequoia 15.0 (release version), and still experience the issue: "Verification Failed. An Unknown error occurred" when trying to sign in to Apple Account in System Settings. I can sign into iCloud on the Safari browser though.

    On a separate note, Parallels is preventing me from creating a new VM with the Sequoia installer.

    I am using Parallels Desktop 20.0.1 (55659) on MacBook M1 Max with 64GB.
     

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