Retina resolution issues

[FormidableG]

Hi all, I keep having a problem with Retina resolution related to Microsoft Office products, specifically Outlook.
As soon as I activate the Retina resolution in the Parallels Control Center and then use Outlook, the display does not work properly. Sometimes I don't see anything from Outlook, sometimes the screen flickers etc.

As soon as I change the resolution in Parallels back to "Scaled", I have no problems with the display.

I haven't found a solution that works yet. Am I doing something wrong or can someone tell me what the problem is?
I have attached a picture of Outlook as it looks then.

 

[Pavel Merkulov]

Hi all, I keep having a problem with Retina resolution related to Microsoft Office products, specifically Outlook.
As soon as I activate the Retina resolution in the Parallels Control Center and then use Outlook, the display does not work properly. Sometimes I don't see anything from Outlook, sometimes the screen flickers etc.

As soon as I change the resolution in Parallels back to "Scaled", I have no problems with the display.

I haven't found a solution that works yet. Am I doing something wrong or can someone tell me what the problem is?
I have attached a picture of Outlook as it looks then.View attachment 21105

Hello,

Thank you for your feedback.

To let us better understand the situation, please perform the following steps:

1. Run the Virtual Machine,

2. Reproduce the issue.

Collect an additional technical report (click Parallels icon || > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.

 

[FormidableG]

433803403

 

[FormidableG]

433804343

I have created another report. I have the feeling that it mainly happens when I switch to coherence or full screen mode. The error also occurs mostly after a few minutes