Running Windows on BootCamp partition after upgrading to v10

Discussion in 'Windows Guest OS Discussion' started by LaurentiuP, Aug 27, 2014.

  1. LaurentiuP

    LaurentiuP

    Messages:
    3
    Hi,

    Using a Mac Book Pro (late 2013) after I've upgraded to v10, on a Boot Camp partition running Windows 7, prl_tools_service.exe takes constantly +13% of CPU. I boot natively, not from Mac. Tried to stop the service and doesn't respond. Is it normal?

    Thankx,
    Laurentiu
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    763
  3. dcjeff

    dcjeff

    Messages:
    1
    I have the exact same problem -- when running Windows 7 natively, prl_tools_service.exe uses one CPU core constantly (which in my case is 25% of the total.) This doesn't happen when launching through Parallels in OSX. I am running the latest Parallels version -- 10.0.1 (27695).
     
  4. LaurentiuP

    LaurentiuP

    Messages:
    3
    Hi Ram,

    I have tried updating to 10.0.1 and reinstalling Parallel Tools Service (as suggested). No change, and @dcjeff is right - it is using one CPU core absolutely constant. Seems to be a real issue, can you please investigate?
     
  5. LaurentiuP

    LaurentiuP

    Messages:
    3
    Hi Guys,
    just in case someone else has the same problem: upgraded to 10.0.2 and parallel tools reverted to normal behavior (and CPU usage).
     

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