SAML Auth - Username or Password incorrect

Discussion in 'Installation and Configuration' started by RicardoH2, Oct 28, 2021.

  1. RicardoH2

    RicardoH2 Bit poster

    Messages:
    1
    Hi,

    today i implemented SAML authentication for an customer. After successfull authentication to Azure i get the error Username or Password incorrect.
    No Logon-Certs are created, but no errors are reported from Enrollment Server.

    HTML5GW log
    [D 36/00000000] 28-10-21 20:55:10 - EthdBUN0evpNydVnAAAj (0c0a0ff4855956ff2f06279606043e6111826cec) processResponse 4
    [V 29/00000000] 28-10-21 20:55:10 - EthdBUN0evpNydVnAAAj sendToListener {"event":"providerinfo","data":{"error":0,"xmlString":"<RootXML xmlns:dt=\"urn:schemas-microsoft-com:datatypes\"><CanReIdentify dt:dt=\"ui4\">1</CanReIdentify><Prov><Method0><Flags dt:dt=\"ui4\">0</Flags><Name dt:dt=\"string\">SAML</Name><Type dt:dt=\"ui4\">4</Type></Method0><Type dt:dt=\"string\">SAML</Type></Prov><Reply><ErrorCode dt:dt=\"ui4\">3</ErrorCode><ErrorLevel dt:dt=\"ui4\">1</ErrorLevel><Msg dt:dt=\"string\">Logon using SAML failed. Error: Der Benutzername oder das Kennwort ist falsch.\n</Msg></Reply></RootXML>\n","samlLogoutURL":true}}
    [D 29/00000000] 28-10-21 20:55:10 - EthdBUN0evpNydVnAAAj Sent ProviderInfo to 'user1@user.com'

    Controller log
    [I 06/0000000E/T1F7C/P0D20] 28-10-21 20:55:10 - User (user1@user.com) connected from client (192.168.170.34:62753), machine (html5-e42b2bb3)(FF-FF-E4-2B-2B-B3) mode Gateway SSL, using OS: HTML5, Client version: 18.1 (build 22733).
    [E 00/00000000/T1F7C/P0D20] 28-10-21 20:55:10 - Failed to logon using LsaLogonUser S4U User 'user1@user.com'
    [W 06/0000000D/T1F7C/P0D20] 28-10-21 20:55:10 - Logon failed user 'user1' domain 'user.com' client IP '192.168.170.34' gateway IP '192.168.170.34' [0 0 0 0] (Der Benutzername oder das Kennwort ist falsch. [0x0000052e])
    [E 0E/00000003/T1F7C/P0D20] 28-10-21 20:55:10 - SAML: Failed to Logon User:'user1' Domain:'user.com'
    [D 0E/00000000/T1F7C/P0D20] 28-10-21 20:55:10 - SAML Authenticated: 0
     

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