Scanner problem with Acrobat 8 in Parallels

S

sapperchuck

Bit poster
I have an "all-in-One" scanner/printer, (HP OfficeJet Pro L7590), connected to a wireless home network. I am running Acrobat 8 in Parallels 6. The printer functions work fine in Acrobat. However, I am unable to get Acrobat to recognize the scanner functions of the printer. I have exhausted my limited technical capabilities and can only conclude that the problem rests with Parallels.

Can anyone provide guidance/assistance/comfort????

Thanx
 
I do have the same problem ...

Hi - just wanted to state that I'm having the very same problem.

Running Mac 10.6.6 with
Parallels Desktop 6 (build 6.0.11992) and
Win 7 Professional (64Bit)

Trying to get a HP Photosmart (C6180 All-In-One) to scan using Adobe Acrobat 8.2.5 Professional w/o any success so far. Printing is no problem. Windows "fax & scan" also does nothing, i.e. no scan.

Interesting to note is that the HP webconfiguration is actually scanning the preview and displays a thumbnail but when finally trying to scan it simply does not do anyhting.

Using HP Solution Center to scan it goes into
a.) not responding or
b.) comes back with the message (after about a few minutes) that it can't scan as another programm is using the same program.
Interesting may be (again) the HP Solution Center actually notices that a document is entered for scanning as it immediately shows a message "document loaded" ... still no scanning afterwards.

Any ideas from anybody???

Cheers
T.
 
Similar issue - Acrobat 8 hangs with large quantity of scanned pages.

I'm having a similar problem while running Acrobat 8 inside parallels. I've got the scanner working, but it's a bit wonky. I can't really scan much more than five pages at a time without Acrobat "freezing." When you ctl-al-del, it says that Acrobat is waiting for you.

There appears to be a bug with the HP scanner software "stuff" that runs in the background (hpiscnapp.exe). When you end the Acrobat task, the little dialog box that had the option to complete or continue scanning briefly pops up, then disappears as Acrobat closes. You also need to go back in and end the HP process I mentioned before to free up the scanner again. If not, you'll need to reboot.

Running Mac 10.6.6 (8gb of ram) with
Parallels Desktop 6 (build 6.0.11990) and
Win XP Professional (32Bit)
HP Photosmart C6180 All-in-One
Connected w/USB, printer to Mac

I know I'm a couple of builds behind and I'll fix this. We'll see if this fixes the problem.

Thx.
 
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