ScanSnap ix500 problems in vm

Discussion in 'Windows Virtual Machine' started by JosephL6, Sep 18, 2017.

  1. JosephL6

    JosephL6 Junior Member

    Messages:
    18
    is anyone successfully using ScanSnap in the Windows vm? I was able to install the ScanSnap software, but cannot run the ScanSnap manager directly. I can use the ScanSnap tiny icon after a fashion to "force" the ix500 to scan, but pushing the scan button does nothing. I've tried turining off the firewall, so it's not that.
    Any thoughts would be appreciated.
    Jerry
     
  2. redski

    redski Bit poster

    Messages:
    9
    I have the same scanner (ScanSnap iX500), and wasn't able to get either ScanSnap Manager or ScanSnap Home to work with the device under Windows 11. I'm on an Apple M1 chip. It showed up in Windows device manager, but ScanSnap Home just timed out over and over trying to connect. With ScanSnap Manager, I tried using wireless set up (thinking maybe USB support is iffy), but it couldn't find the device. There is a spot where you can manually type in an IP, which I tried... it seemed to find something, but then said it wasn't supported.
     

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