Screen display in Catalina VM not fullwidth

Discussion in 'Installation and Configuration of Parallels Desktop' started by KarljurgenF, Oct 25, 2019.

  1. KarljurgenF

    KarljurgenF Bit poster

    Messages:
    5
    Before taking the risk of some software not working in Catalina, I decided to set up a VM to test it in there.
    No problems with installation, however... on my MacBook Pro 15", it doesn't use the full screen; there is about an inch bar on left and right (rather like watching a 16:9 programme on a widescreen TV; see attached).

    Is this normal (i.e., a feature of Catalina) or is there a way to tweak it? I don't see any option to do that....

    Thanks

    Karljürgen
     

    Attached Files:

  2. Hi KarljurgenF. Please start the virtual machine, select Actions (from the Mac menu bar) -> Reinstall Parallels Tools. Once the tools are installed successfully, please restart the VM and check if it works fine.
     
  3. KarljurgenF

    KarljurgenF Bit poster

    Messages:
    5
    Hi
    Thanks for this. It was exceedingly painful to do (ultra slow, despite a top-of-the-line machine) and I had to try a few times since I thought the process was stuck... but in the end it worked out ok. (Install, as opposed to Reinstall, which wasn't listed.)
    I guess Catalina must be a real hog and not suited to a VM, but for testing it out I suppose I can live with it.
    K
     
  4. EricHQ

    EricHQ Bit poster

    Messages:
    1
    Hi All,
    I have a similar issue.
    MBP 16-inch, 2019 running macOS Catalina 10.15.2
    Monitor native resolution is: 3440 x 1440
    Full-screen with Windows 10 guest (this works as expected)
    Full-screen with macOS Catalina guest, the resolution stays at the resolution prior to going full-screen (black letter boxing - top/bottom or left/right).
    When in Coherence mode resolution is: 3440 x 1337 (close enough)
    I can drag the window to get 3440 x 1298, if I enter full-screen this stays with black bands at the top and bottom.
    I have installed parallel tools twice. I believe they are running because changing resolutions does work.
    I have tried various combinations of Full Screen and Graphics settings (including setting game mode) with no change.
    Any suggestions are welcome.
    Thanks,
    Eric
     

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