Screen Resultion Issues with 4K since last Update

[Caillebotte]

Hi all,

I'm experiencing issues as described in http://kb.parallels.com/en/123178
(I run a Retine Mac with a 4K external display)
Since the last Parallels Update to 12.2.0 (41591) I'm experiencing issues as described in the above article from 2015

Only that I don't have the options in my config menu as described in the article http://kb.parallels.com/en/123178
My config menu looks like this (see attachement) ..
All the options described in the article are missing ..
Any suggestions what goes wrong here?

Thanks, Wolfgang

 

[Shathish@Parallels]

Hello Wolfgang, the article which you are referring is for Retina Display, as you are using 4K Display. We would request you to reinstall the Parallels Tools http://kb.parallels.com/112609 and check it helps.